FAQ

 

Q. What is your MOQ for contract manufacturing?

A. MOQ will depend on the product you require, packaging and what your cost and budget per unit is. As a guide, we can produce batch sizes as small as 40 litre/kg which shows our batches can be small and short run.

Q. How quick is your turnaround time?

A. If you’re after one of the products in our core range, these can be produced quickly and generally ready for shipping within 2 weeks (depending on quantity)
For contract manufacturing, turnaround time is approx 3 weeks from approval of samples. The entire process from initial consult to finished product is generally 4-6 weeks. We can prioritize if you have a short deadline or need to get a product to market quickly.

Q. What packaging do you provide?

A. We have a standard range of packaging and jars that are suitable for our products. If you have something in mind, or a specific packaging, we can of course use that and create your custom product.

Q. Can you arrange shipping of the final product?

A. We can arrange shipping Australia-wide at an additional cost. This can be quoted on completion of order. Alternatively we can drop ship to a Melbourne metropolitan address free of charge, or arrange for pallets and cartons to be collected from our warehouse by your logistics provider.

Q. Where is your kitchen located?

A. Our production kitchen is located at 9/18-20 Edward Street, Oakleigh VIC 3166 - approx 20km from Melbourne CBD. Close to the Monash Freeway and Princes Highway, within our new clearspan warehouse and office.

Q. Are there any addititives or preservatives in your products?

A. No. We use all natural ingredients in our products. Ingredients are 100% Australian origin where possible, and only imported ingredients are used where necessary. This will be outlined in nutritional information and ingredients listings when products are developed.